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Customer Experience Center

If you'd like to discuss your experience or share your comments, Toyota's Customer Experience Center representatives are happy to assist you.

Phone: 800-331-4331
Fax: 310-468-7814
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST

Or send correspondence to:
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Ave.
Dept. WC11
Torrance, CA 90501

Toyota Financial Services (TFS)

Our Automated Customer Service line provides account information 24 hours a day. Customer Service Representatives are also available during specified hours.

For 24-hour automated account assistance, call 800-874-8822.

Customer Service Representatives are available:
Mon - Fri: 8:00 am - 8:00 pm

To send an email - visit the Contact Us page on Toyota.com.