Frequently Asked Questions
The Toyota Care plan covers the 5K, 10K, 15K, 20K and 25K normal factory-recommended maintenances for two (2) years from the day a vehicle is purchased or 25,000 miles, whichever occurs first. It also includes 24-hour roadside assistance for two (2) years from the vehicle purchase date.
Toyota Care complimentary maintenance is available at any participating Toyota dealership in the continental United States and Alaska. All maintenance must be performed by a participating Toyota dealership.
The 24-hour roadside assistance includes battery jump start, tire service, fuel delivery, lockout protection and towing.
Yes, if the vehicle's maintenance schedule calls for this service every 5000 miles. However, if, for example, the vehicle uses synthetic oil and an oil change is required every 10,000 miles, then the oil and filter change will not be provided during the 5000-mile interval. In this instance, the vehicle's Warranty and Maintenance Guide will recommend other services that are covered under the complimentary maintenance schedule.